Whether you're bringing in technology that's totally new to your business or replacing something you've used for years, it's easy to get misdirected. Large companies and small, CRE or any other industry, there are several things you'll need to remember if you want the project to move relatively smoothly.

First, remember what you're trying to do. The goal is never technology for its own sake. It's always about the business and something you want to do better. Chances are, whether well or badly, you've already been doing what the combination of software and hardware are promising. Keep that in mind and you're less likely to have the technology take precedence over the business.

At the same time, any new technology also represents a chance to do something better. Assume that you've not been operating in the most efficient and useful manner. An application, big or small, has built-in assumptions. Consider whether they might offer an improvement over your current processes. This is best done before you choose a package. Take the time necessary to understand how big the changes will be in how you do business.