MRI Software announced that it launched a new product: MRI Engage @Work, a "commercial tenant portal that provides a unified experience for tenants while leveraging a diverse tech stack," as the company's press release noted. "Designed to offer an intuitive, streamlined user experience, the solution facilitates interactions between property teams and occupants to provide easy access to billing, payments, and online service requests, all from a single login."
"To provide the services that tenants expect, many firms are using multiple, disparate applications, which create a disjointed user experience," the release quoted Russell Smith, managing director of MRI @Work, North America at MRI, as saying. "The new Engage @Work solution enables commercial property managers to offer an intuitive, cohesive process for tenants and staff, without sacrificing the tech tools they already use."
The company says that Engage@Work allows a CRE operator to integrate a suite of products that work best for it. Companies can run the products into the portal and also give tenants one place "where they can submit maintenance requests, enter retail sales data, make payments, and communicate with the property management team."
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