There have been reasons to be wary of using generative AI, such as ChatGPT or the offerings from Google or Microsoft, in commercial real estate. Not that it's automatically beyond the pale of reasonable and prudent professionals in the industry, but there can be sneaky challenges.

For example, it can be dangerous in creating CRE legal documents or can stumble into the so-called hallucination problem, as the Associated Press reported, in which the software can at times make up things because it doesn't think, it just looks for connections of words without a concept of what they mean together. As Emily Bender, a linguistics professor and director of the University of Washington's Computational Linguistics Laboratory, told AP, the problem might not be fixable. "It's inherent in the mismatch between the technology and the proposed use cases," she said.

Now there's another area of concern: cybersecurity. People have found ways to break into almost any type of software that is connected to or uses things from the Internet. AI chat bots are no exception. Recently, at the annual 'Black Hat' cybersecurity conference (more formally DefCon but black hat being slang for hackers working outside of the law), there was a lot of attention focused on AI and security issues, as Fortune reported.

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