The pandemic feels securely in the rearview mirror for most of the multifamily players, but while it's business as usual for a majority of the multifamily market, many aspects of property management will never be the same. A session at GlobeSt's Multifamily Fall 2023 conference, taking place in Los Angeles in October, will examine how property owners have adapted to the changing landscape of property management, as well as provide updates on new property classes, properties that are growing in popularity, and a look into tools for a more digitized workforce.

Marcie Williams, a speaker in the Property Management Perspectives & Outlook panel on October 16, will have much to contribute to the digitization topic. The firm of which she is CEO, RKW Residential, is owned by a technology company and is therefore ahead of the curve in utilizing technology for property management. 

RKW Residential, a third-party management company with 35,000 units in eight states, was acquired by Alfred, a residential management platform, in March 2022. The acquisition, Williams says, provided "unique perspective and an infusion of technology" into RKW's operations.