There has been some return to office, but nowhere nearly enough to bolster vacancies, return confidence to investors, and reduce concern of owners whether existing business strategies will work.

Landlords and tenants have been considering how to entice employees back to the office for more than a year. They've discussed restaurants and food courts, fitness centers, private outdoor spaces, ergonomic seating, or access to a vibrant city center, as some examples. But some research over the last year suggests that the best incentive is also the one that would be the most out of the control of property owners or tenants.

A new MCSI report by MSCI Research Executive Director Jim Costello, Better Incentives Could Quicken a Return to the Office, addresses the point. He wrote that Labor Day 2023 represented "a point where for the last two years investors have wondered if office workers will return to post-pandemic levels of attendance."

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