The holistic nature of office space now trumps occupancy, according to CBRE, which is emphasizing effectiveness over efficiency in its latest report.
Utilization remains the most crucial metric but planning metrics such as sq. ft./sq. m. per person and sq. ft./sq. m. per seat has been replaced with workplace performance metrics such as employee sentiment and attendance or show-up rate.
This will better measure the reality of how space is performing, the firm said.
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