Microsoft Shows How Tech Doesn't Get CRE Investing

Tech investors drove down share prices because they don’t like longer-term horizons on data centers.

A curious thing happened in the tech world a few days ago. Microsoft investors wanted to know when they’d see a hard return on artificial intelligence. Their concern increased, likely with each of the three times the phrase “and beyond” appeared during the latest earnings call, as made available by The Motley Fool:

As Business Insider and others have reported, investors had wanted to know when the payback on artificial intelligence would happen. They apparently didn’t like the answers — the repetition of “15 years and beyond.”

The reason for that long period is that developing and building the data center and networking infrastructure to make AI work as vendors hope will happen is expensive and time-consuming. Longer timelines in CRE aren’t unusual. The tech industry typically expects faster developments and higher projected profits.

This is a warning sign for commercial real estate in two ways. Doing business with tech, and building data centers that computer companies will lease, may not be as certain a path to future profits as has been expected.

The other type of warning is why tech companies — especially giants like Microsoft and Google parent Alphabet, who both saw their shares take hits in recent earnings releases — are having such trouble explaining to investors how they’re going to make money. That means difficulty in explaining what they will deliver to customers and why they will be willing to pay for it.

What exactly is the technology going to do for CRE? Maybe it’s time for some answers.