A new Starbucks location near Syracuse University doesn’t have the usual tables and chairs for the work-at-the-café set. Instead, it has drive-up and walk-up windows.
Innovation? Well, sort of. It’s a move the company had tried in 1994 before focusing more on the fuller layouts. But now competitors are on the company’s heels, both with consumers and with developers and landlords, according to Matt Lipson and Mike Philbin, both senior vice presidents and co-founders of the Northmarq Restaurant Group.
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