CVS Health is trying a new way to shorten pharmacy lines, improve prescription cost transparency, and speed up customer visits to their stores, according to the Wall Street Journal. The answer is a new app.
Bar codes add efficiency to the work of pharmacists, let customers look at prescription costs and status, and provide a way to open locked cabinets.
The company has been closing walk-in clinic sites and had planned to lay off 3,000 last year. CVS Executive Vice President of Ventures Tilak Mandadi told the Journal that they looked for the app to help “optimize customer convenience and take out the stress and guesswork.”
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