TEXARKANA, TX-Harte-Hanks Inc.'s decision to open a new call center followed an extensive search and a final list of six locations. In the end, the New York City-based company inked a five-year lease for a 40,000-sf building to become one of the city's largest employers.

Tann Tueller, Harte-Hanks' corporate officer and vice president, says the search took two years and focused on tertiary markets within a three- to four-hour drive of the company's Austin, TX facility. Texarkana was on a list of 12 cities, then made the final cut along with Abilene, Corpus Christi, El Paso and Kingsville, all in Texas, and Las Cruces, NM.

Tueller says the quality of available labor and the building itself were the deciding factors. “This had been previously occupied by Windstream and already had the infrastructure set up for a call center,” Tueller explains to GlobeSt.com. “With this, we could go in with little retrofitting and just start it up.” The 1960s-era building at 1900 N. Robinson Rd. will be painted, re-carpeted and conference and break rooms added to ready it for startup.

Recommended For You

Want to continue reading?
Become a Free ALM Digital Reader.

Once you are an ALM Digital Member, you’ll receive:

  • Breaking commercial real estate news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.