Melissa A. Hazlewood, LEED Green associate vice president of management services at Franklin Street

MIAMI—There are any number of mistakes commercial real estate landlords can make. Some, of course, are more costly than others. GlobeSt.com caught up with Melissa A. Hazlewood, LEED Green associate vice president of management services at Franklin Street, to get her thoughts on this topic in our exclusive interview.

GlobeSt.com: What are property operating expense recoveries and why can mishandling them be such a costly mistake?

Hazlewood: Operating expense recoveries are different for each industry sector—office, industrial, retail and residential. So it is imperative that property managers understand each sector and how a proper recovery application is administered.

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