NEW YORK CITY—Figuring out the winning formula of how retailers can best work with Internet sales remains elusive.
Richard Wagman, managing partner at Madison Capital, wryly stated after Amazon put almost every bookstore out of business, the company opened a bookstore at the Time Warner Center—“and it's horrible.”
“I don't get it. Amazon said, 'You have to see our store at Columbus Circle. It's a real experiential store,'” said Wagman. “I walked into the store and I was like, 'Actually, it's kind of like a sh*tty Barnes & Noble.'”
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