Omni Channel Retail

Customers expect an omni-channel experience, and both online and brick-and-mortar retailers will need to adjust.

Not all retailers are facing imminent closure. Those that had a robust omni-channel platform before the pandemic are doing well.

Retail owners bet on service-based daily needs retailers as a defense against e-commerce. Now, those retailers are among the hardest hit during the pandemic.

There is no doubt that the pandemic has accelerated disruption in retail, but it has also underscored the importance of the physical store.

After several months of consistent growth, retail rent collections declined .41% in November.

The investor remained adaptable focused on retaining and renewing existing tenants as well as attracting new tenants.

Retailers and retail owners say that the government needs to enforce safety guidelines, not shut down businesses.

Delinquency rates for retail CMBS loans in Manhattan are up to an all-time high of 16.78%, and special servicing rates are at 17.55%.