LAS VEGAS—GlobeSt.com was in attendance yesterday morning at an exclusive JLL breakfast presentation at ICSC RECon on retail where Naveen Jaggi, who leads retail leasing and capital markets at JLL, pointed out that the mall isn't dying, and is instead, simply changing.

“Malls have done a tremendous job in investing in common space, and need to be very responsible to that community and bring in the right retail. It is the retailer's job to invest. The days of plug and play retail are gone.”

Creating brand affinity has always been a top priority for retailers, but now retailers need new ways to build shopper satisfaction in-store, said the panel of experts at the presentation. The brokerage first recently evaluated 100 stores with Big Red Rooster and surveyed 2,000 shoppers across 10 retail sectors to help come up with how to do just that.

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Natalie Dolce

Natalie Dolce, editor-in-chief of GlobeSt.com, is responsible for working with editorial staff, freelancers and senior management to help plan the overarching vision that encompasses GlobeSt.com, including short-term and long-term goals for the website, how content integrates through the company’s other product lines and the overall quality of content. Previously she served as national executive editor and editor of the West Coast region for GlobeSt.com and Real Estate Forum, and was responsible for coverage of news and information pertaining to that vital real estate region. Prior to moving out to the Southern California office, she was Northeast bureau chief, covering New York City for GlobeSt.com. Her background includes a stint at InStyle Magazine, and as managing editor with New York Press, an alternative weekly New York City paper. In her career, she has also covered a variety of beats for M magazine, Arthur Frommer's Budget Travel, FashionLedge.com, and Co-Ed magazine. Dolce has also freelanced for a number of publications, including MSNBC.com and Museums New York magazine.